Your privacy is important to us and LaLaLounger, LLC (LaLa) is committed to protecting it and using the information you provide us on our website located at www.lalalounger.com (the “Website”) in accordance with applicable law.
Frequently Asked Questions about Privacy:
What information is collected on the Website?
LaLa collects information from you when you set up a user account with us, place an order to purchase products from the Website, purchase e-gift cards, or when you join our mailing list. We collect the following information from you: (a) your name; (b) e-mail address; (c) mailing and/or billing or shipping address; and (d) phone number. We may also maintain a record of the purchases you make from the Website.
How is my information used?
Will my information be shared?
If you visit the Website through a link from another website or search engine, information about your visit to the Website maybe be recorded by the search engine or the provider of the other website. You should review the privacy policies of these other websites or search engines. If you enter LALALOUNGER.COM directly into the address field of your internet browser, you can avoid disclosing your information to these other websites or search engines.
How do I access or change my information?
You can change or update your personal information at anytime by clicking on the “My Account” link on the navigation bar and login to your user account. At that point you will be able to change or update any information we have stored to your account. Don’t forget to “Save” your changes when you are finished.
How do I remove my information?
Just let us know if you would like to be removed from our e-mails and/or mailings. If you have received an e-mail from LaLa, just reply with the word “UNSUBSCRIBE” in the subject line. You may also contact us as follows:
By phone: 646-734-0056
By e-mail: customerservice@LaLaLounger.com
By mail: LaLaLounger, LLC, 10 Barclay St., Ste 20G, New York, NY 10007
Please include your name and address as it appears on the e-mail or regular mail you received from us and indicated “Do not contact me by E-mail/regular mail.”
This request may take up to 10 business days to process and in the meantime, you may continue to receive e-mail or postal mail. Please note, that after your request to be removed, if you make subsequent purchases from our website, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail or regular mail with other questions regarding your order.
How does LaLaLounger.com make sure your order information is secure?
Your credit card information’s safety is important to us, and LaLaLounger, LLC has taken measures to protect it. We use Secure Sockets Layer (SSL) technology to keep your online order information safe. SSL technology encrypts personal information, and order information before it is transmitted to protect it from being decoded by anyone other than LaLa. While we make commercially reasonable efforts to make sure your personal information is safe, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure, and you provide all personal information via the Website at your own risk.
We use a Third-Party Credit Card Processor
Does LaLaLounger.com link to other sites?
The Website may include links to other websites that are not under our control. We do not have responsibility for these linked websites; as a result you may want to review their own privacy policies.
Children Under 13
This Website is not intended for, or designed to attract, children under the age of 13 and as such, LaLa does not intentionally gather information from individuals who are under the age of 13. If we become aware that a child under 13 has provided us with information, we will delete such information from our files.
Notice to California Residents
California Civil Code Section 1798.83 permits customers who are California residents and who have provided LaLa with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us via email at customerservice@LaLaLounger.com
or by mail at LaLaLounger, LLC, 10 Barclay St., Ste. 20G, New York, NY 10007.
Notice to Registered Users Outside of the United States
By e-mail: customerservice@LaLaLounger.com
By phone: 646-734-056
By mail: LaLaLounger, LLC, 10 Barclay St., Ste. 20G, New York, NY 10007.